Kensington House Hotel

The bed was very comfy the room was clean and tidy the hot water was HOT which was nice a wonderful choice of food for breakfast full continental was available to choose from along with a selection fresh bread and pastries great location within walking distance of Museums Restaurants and The Royal Albert Hall

the only thing that let the room down for me was the towel rail above the bath wasn t very secure

The welcome drink was a good touch The location is just across from the park so we can walk in nice surroundings to Oxford St Bayswater

The toilet flush needed special handling to get it to flush properly

Welcoming friendly staff Comfortable value for money hotel in a good position

Just one suggestion Why don t you adopt the T Lodge idea of changing towels less often ie Every other day instead of daily I never change towels on a daily basis at home Save the planet and cut your laundry costs

The room was clean tidy so was the hotel The staff were really helpful welcoming

The toilet smelled and they tried to hide by spraying loads of air freshener which was really annoying The room was tiny and the elevator didn t always work

The hotel is very well placed for the Albert Hall Kensington Palace the Design Museum and other attractions in the area You can spend at least a day in the area without having to catch a tube or bus And when you have seen everything in the area it is not far to the West End by tube It is on a street sufficiently away from the main road so that it is quiet The complimentary welcome drink was a nice touch The room was spotless

At breakfast we needed to ask for juice glasses and plates it seems odd that they don t have a big enough supply for the number of guests they can accommodate On our first morning the cleaner was vacuuming the front hall while we ate in the adjacent bar I would think that this job could wait until the most of the guest have left for the day They need to provide more and more easily accessible electrical sockets so that guests can charge their devices easily

Room to move around nice and warm really good shower with different settings Light airy in daytime Bathrobe complimentary small water bottle voucher for a drink in the bar Felt a treat which was what I was looking for Not too far a walk to tube Royal Albert Hall or the museums Kettle was in the drawers which took me a while to find

Very dark with only two small lamps unless you had the closet and bathroom doors open and even then so if you need a space to be bright avoid The mattress had a bit of a ridge in it room 111 could do with checking No cooked breakfast so avoid if that s a must for you Steps to the front so check if they ve an accessible route if you need that

Attractive and quiet location near good restaurants

No tea coffee facilities in room or elsewhere in hotel

Excellent location for easy access to the beautiful kensington garden as well as the tube station

Extremely small room Not easy to find the switch for bath room In advance introduction during check in may be helpful But the heating system worked very well

Staff were brilliant Especially Mike who told us where good restaurants are Would come again

Very comfortable bed

No full English breakfast