Maitrise Hotel Edgware Road

Nice clean room bit small but lovely bathroom with rain shower

Continental breakfast not up to 4 standard I m afraid

Location and Cleanliness very good But very noisy

Lifts not working all week 3 flights of stairs to room

Comfy bed clean nice staff

A bit noisy at times at night and a bit too bright in the corridor which shone into the room under the door

Location And staff are great

The elevator was not working

Room excellent clean comfortable modern decor and well equipped

Ther reception is the cash desk of a costa type coffee shop Breakfast served in said shop No residents lounge or bar Continental breakfast ok Full English was 12 50 and consisted of scramled egg 2xhash browns 1x sausage and beans all warmed up in the microwave by the coffee shop girl receptionist Not a full English by my standards and a total rip off We visited for the cricket as the hotel is near the ground however the immediate are is not at all nice quite intimidating to say the least At a cost of 309 00 for 2 nights for 2 we we re ripped off Extremely dissappointed BIG mistake

Room very clean if on the small size Bed comfortable

Breakfast was very poor If u like boiled eggs salami cheese peppers with bread toast or mini chocolate chip muffins then you will be fine I don t mind a continental breakfast but a croissant or pain au chocolate would have been nice I know traffic noise can t always be helped especially in London but the constant police sirens and the sound of the pedestrian crossing all night really didn t aid a good nights sleep

The room was small but the bed was very comfy and the shower was good

We paid extra for breakfast which was awful Bread with no toaster tea in water not properly boiled stale food The staff were not particularly friendly or responsive One lady said she would come to our room in 2 minutes to help us with our safe 10 minutes later still no sign Reception was in a cafe which felt weird and not that safe for leaving bags

The kindness of Elodie the receptionist She tried to do her best in this bad situation

We arrived at the hotel at about 1pm The receptionist told us that the check was starting at 2pm The room was ready but because we were 1 hour in advance she asked to pay extra 20 pounds That was the hotel policy We didn t accept so we came back after dinner The hotel room was small dirty and especially very cold We were there in December so the heating was supposed to work Unfortunately it was not working At this point we asked the receptionist who was very kind and helpful to check and see what was the problem We checked other 3 rooms but all with the same problem it was too cold to stay and we had to live our jackets on all the time At around 10 30pm after 1h 30 minutes we were trying to solve the problem the night porter came and suggested us to stay there 1 night and the next day they would have repaired the heating system In the meantime other people came down to the reception to complain about the same problem At the end after 2 hours we asked to change the other to another with the heating working At that point they gave us anther hotel of the same chain the Best Western Maida Vale End of the story this is not a hotel it s a dirty place with no heating small and located in a bad place If you don t want to waist your money don t go there Unfortunately I booked the hotel without looking at the reviews otherwise I certainly wouldn t have booked it

small room

the hotel is very close to the underground

1 Elevator was not working 3 out of 4 days 2 the room was the smallest room I ve ever slept in a 4 stars hotel 3 the bathroom door was broken for 3 days and i told the reception and they kept told me they will fix it and nothing happpened 4 window doesnt open 5 AC takes two hours to cool the room