Hilton London Metropole

The location is ok and fantastic

Staff attitude not good Rooms dirty Linen old I was on an event no facilities for toilets in the floor with s big event

Everything is good the superior room the view and size

You always must be disappointed with the first room and must go back down to the resection to get a better room the room was drenched in smoke or the veiw is directly in someone else s room if it was an exclusive club room Your best option is getting the superior room or the tower rooms The resection are helpful if you wish to change the room tough The cheak in is at 3

The staff is really helpful Bartek has offer us excellet service the room is new clean and comfortable will recommend to friends an families Thanks

Room poor poky and in an annexe looking out onto rubbish tip Very poor value for money

Location wise was good

When I booked they gave me a room which you could hardly rate it 2 star Smell of tobacco had remained in curtains and carpet They gave me worse room just because I had not book directly through hotel When I asked to change the room they did but again very uncomfirtsble bed and noisy was close to lift and neighbors were slamming the door all the time I did not sleep at all I am not a rich man from gulf countries who carries lots of 50 notes with me i work so hard to get a treat like that The reason I booked the hotel was to have a good rest as I had a appointment in the nearby hospital the mini bar was left emty so no water at night to drink

Bed was broken

It s smell room not like i saw in the photos no place to move When I want to change the saying no room available

everything was great

went to swimming pool and they had childrens swimming class in the morning it seemed which was unfair to paying guests

The room was so small even though booking a king room and they where two beds pushed together so we could have just booked a twin room and had them pushed together

view was aload of old metal boxes