Hotel Char

All staff excellent especially reception team

Nothing

Very nice hotel and convenient for the centre of London

All the staff were amazingly friendly and greeted every one on arrival and departure from the hotel They went above and beyond for my partners birthday as they gifted us a bottle of prosecco cake truffles and a card which made our night that much more special

The decor and furniture in the room didn t match the warm and grand staircase and lobby area Felt too plain in rooms however still very comfortable Also the free mini bar is a good idea but i think they should provide a few more items e g 2 packets of chips 2 chic bars orange juice bigger selection of soft drink other than coke and diet coke should add some biscuits too

Property was well located staff was promoted to address any issues raised rooms were decent sized and fully equipped

There are 2 diff levels of elevators you need to take from the reception to the 5th floor it s sort of confusing

The front desk and concierge staff were excellent They were most helpful and proactive and have made our stay most comfortable

Stephan and Lotte were outstanding with their service They went over and beyond to celebrate my daughters birthday and accommodate our needs We ll be back for sure Excellent location and service

This is an ab fab hotel from the moment you arrive we have been twice now and have booked an exec room everything anyone could ever want included We have booked for New Years Eve cannot wait and so impressed are taking my sister and her husband Would recommend strongly for central position service and ambience So happy I found the Amba will not be using any other hotel when visiting London

Nothing negative to say

Staff were professional and friendly eager to help in any way they could Cleanliness of room and hotel was the best I have experienced in London no dust in corners and bed bathroom linen and towels fresh and clean

I drink hot water and lemon at breakfast and one little glitch was the pot used for the hot water had a slight tinge of tea smell but that was an absolutely minor thing

Excellent attentive staff and good location

The celing in our room creeked alot and could here the persons everymove above us Literally Quite annoying after a while when paying alot for a decent room