Hotel Carlton

The staff were amazing and very helpful They suggested nice restaurants to go to and how to be safe around the city The breakfast was very nice Good selection of different foods for breakfast

The internet hardly worked at all In the end I had to find an Internet cafe to sent emails and book onward travels Watching any English channels were disrupted constantly The staff at the hotel were helpful by printing out tickets The shower leaked so me and my friend were walking on wet floors Although there was tea coffee in the room theses were not refilled so we had to buy this at the bar Did complain to the hotel management and was I was impressed that they responded with a 25 euro discount

The location was great The rooftop patio was wonderful for photos of Sacre Coeur and the Eifel Tower and you can do a 360 of the entire city from up there

The mattress pads come off the bed when you are sleeping and get in such a mess that you can t sleep Elevator was very small until we found out about the large one in the back

The roof terrace gives stunning views of Paris Lovely hotel comfortable room good breakfast

Excellent location very polite and helpful staff

The room is very small for a 5 star hotel and it needs renovation

Hotel and in particular our room was immaculate Staff very professional and helpful

Breakfast was not the best Food was not very hot and neither was the tea

Very friendly staff The terrace on the roof is excelent

Room 713 looks out over the city incl Eiffel Tower Big bathroom nice bed big closet space perfect

Wifi is not great at the 7th floor

Very friendly a great hotel in a great location Everything you could need

Perfect location for a good quality stores and places Everywhere is just a walking distance you never need a taxi or metro The staff is well trained and helpfull

The entrance of the hotel is not straight ground there are 8 10 steps which is a problem for baby trolley and handicapped people

Spa was chic although quite small Rooms are quite beautiful staffs are welcoming and professional

Surroundings are limited no garden no view apart from the busy streets No swimming pool