The Grosvenor

Location Wifi Toilet paper

Gym a bit loud next to our room

Great location

The location fantastic and is within walking distance to many attractions

Hotel was very comfortable and clean Good beds and a good size room Staff very polite and professional Loved the fact it was right at Victoria station and had its own entrance which made travelling around easy Lovely bar and food at a reasonable price Had afternoon tea in the tea rooms which was very nice and the staff again were exceptional

Perfect location and service is optimum

Rooms were excellent shower was great

Better lift service

The location was excellent Breakfast was delicious

Rooms ensuites are ridiculously small my partner who is 5 10 couldn t fit his head under the shower head we had to get moved we went for breakfast both mornings 20 mins before closing time and we were made feel like a nuisance by rude serving staff No residents bar on Sunday night Lifts all over the place hard to find to 7th floor Very disappointed for money we spent

This was a weekend break with my 7yr old daughter and couldn t have picked a better place to stay We upgraded on arrival so made the stay extra special There was a little treat and note in our room on arrival which was such a lovely touch Room was beautiful Overall a fab stay

Very pleasant welcoming atmosphere The Imperial restaurant served delicious oriental food

The bath water was tepid it seemed impossible to get the temperature up Rm 330

Cleanliness

Time it took for room service