The Kensington Hotel

banging into the wardrobe when walking around the bed

The public rooms were lovely and so were the breakfast staff

My room was tiny The plug socket came out of the wall the entrance light didn t work and the room smelt of deep fried food in the evening

The bar and lobby restaurant area

The services where slow no clean up of the room in the evenings noise also from the personnel very early in the morning

Location

Nothing

drawers were missing

The Concierges are so knowledgable and helpful I wish I had taken their pictures

The bed was fairly uncomfortable Thankfully we were so tired at the end of day we slept well

Very happy with our stay The staff were so helpful with directions parking bags and stuff in general Bar staff lovely The

The room was a little too dark and some of the lights did not work

The location and the friendly and helpful doorman

The room I was given had no wifi signal and they knew as when I rang they immediately offered to move me The room I moved too was not the same quality that I booked and was right under a nightclub and the smoke alarm went off twice in the middle of the night due to the fog machine in the night club The paper I requested was never delivered The phone never got answered and every time I rang for anything I had to hold on and ring at least 3 times

The staff was amazing the restaurant and location was amazing We really enjoyed everything Our room was just small I wish it had been bigger We were cramped with our suitcases in that small of a room

Great bar area

i got charged a 30 supplement per night on arrival not sure why we also had to wait an hour for breakfast