Terminus

Friendly and helpful staff Very clean and comfortable rooms Easy access to Eurostar It wad great to be able to leave our luggage in the hotel sfter check outwhilst we went exploring before catching the train home

N A

location

room and corridors all faded Took forever to check out

Location price and good quality of facilities

No fridge in room lights only worked on main switch disagreement on agreed price between checkin and checkout

Convenience

Area not exactly a beauty spot

The bathroom needs a lot of updating the bin in the bathroom won t open The leather furniture was sprayed with some sticky stuff which was very bad

Bathroom and the sticky spray on the leather furniture

Localization just across the street from Gare du Nord nice staff size of the room

My complain is about my whole experience in this hotel For start it is NOT a 4 star hotel not even a 3 star I m not kidding when I say that I ve stayed in 2 star hotels better than this It is big a disappointment I feel I had been fooled No amenities at the bathroom old and small towels no fridge terrible shower outdated decoration no breakfast Mercure should be ashamed about this hotel I talked to a person who was checking out at the same time I was and his opinion is the same When a member of the staff asked about my stay I told him it is not a 4 star hotel and he said to me oh this is normal in Paris Really Is it okay to lie about the number of hotel stars in Paris Sorry but my expectations about a 4 star are higher than you can offer I was celebrating my wedding anniversary and my only desire was to be in an actual 4 star room

Best place to be if you like to eat at Terminus Nord Brasserie A top of welcoming

Unusual very small size bed for a 4 starhotel standard room We did not sleep well fortunatelly we did not have long time to stay sleeping

Came in by train and left by train so easy

Room smelt of previous occupants smoke

I was going to take the Eurostar very early in the morning so the location was excellent for that I really only needed to cross the road and the entrance not only to the station but to the Eurostar boarding was right there The hotel is very good without being exceptional more than adequate for my needs

The Gare du Nord neighbourhood is not the best but the hotel is right by the metro entrance so that I didn t feel too uneasy coming back late at night

check out queue