Regina

Breakfast very good staff very friendly and helpful

At arrival due to their overbooking we were kindly offered to change our booking so that we would spend 2 nights in a different rooms though with discount But they should realize that for romantic weekend in Paris planned much earlier it was not an option from the beginning

Excellent hotel wonderful staff all very nice and helpful Michael from reception showed us to our room and explained everything all staff always extremely polite and helpful especially the reception and doormen Lovely room with lovely view of Eiffel Tower very clean and comfortable excellent noiseless temperature control and very relaxing quiet Excellent location couldn t be better for all we wanted to see every attraction close or pleasant short walk away Great shopping and sites on Rue de Rivoli itself Must be the heart of Paris here Will definitely stay here again when in Paris It has topped our previous Paris hotel in service and location

Great room service

Staff including cleaning staff were extremely helpful and kind There was a mixup on our bill on check out where breakfast had been mistakenly added this was corrected immediately and with no conflict Room size was good and showers had good pressure

Air conditioning in our room did not work properly We were switched to another room with AC that only functioned part of the time The staff told us that they were aware of this issue and were trying to have it fixed but based on other reviews here this problem has been ongoing for over a month The weather in Paris during our stay happened to be unusually hot so it was quite uncomfortable Bath towels were small and not very absorbent they seem to be old and thinned out and could use replacing

breakfast and location

lobby

Central location with a great bedroom

Nothing

hotel is nice

i had huge issues on the reception with my reservation they made huge issues of the card which was used for the payment for no reason the english they used could be better the behavior of the person on the reseption was rude and not polite

Staff was extremely pleasant and very helpful Accommodated all of our needs Our room had a view of the Eiffel Tower and the gardens across the avenue

Excellent breakfast Nice staff Great location