Polo Hotel

Staff very friendly and helpful Great location for the metro and for concerts at the Olympic Park We were there to see Adele

Really disappointed that this hotel still have smoking rooms The least they could do is put smokers all on the same floor to keep them away Some friends were given a smoking room and it stank I wouldn t have accepted it

Location

The noise from the bar outsite

Breakfast and location near metro

I can t even know where to start For starters employees DO NOT speak english We were trying to comunicate in english they only responded in spanish and ignored us I asked for a quiet room they gave us the room that was right in front of the elevator hearing people coming and gowing all night Isolation was null and we heard everything from the street AC don t work room was old and very dirty even my fiancee had problems breathing with so must dust and bathroom was unacceptable The toilet was broken always leeking water and very old Thank god I only stayed 2 nights Room was 528 Not at all what the photos represent and not a 4 star hotel

the staff in reception were faultless the rooms were kept in excellent order by the very cheerful young lady who looked after them the breakfasts were very good with a wide selection of goodies to suit everyone

the half board evening meal was not very good but the reception staff cancelled it for us even though it really wasn t their job to do so and the hotel should invest in a plate warmer if they intend to continue serving English bacon and egg breakfasts as by the time you got it back to the table it was cold these are not complaints merely suggestions to improve and already excellent hotel

Location breakfast staff

Old furniture

Hi There is one comment which is the room service was little poor need to improve them And the other things it was good

Fantastic location and very comfortable So easy to get to from the airport and the staff were very friendly Would highly recommend especially if you are looking for a comfortable clean and convenient base to explore Barcelona

We didn t try the breakfasts as at 17pppn it was cheaper to get something elsewhere Bar is also quite pricey 23 for a G T but to be expected at a hotel bar

The size of the room the fact the room has balcony the breakfast was diverse and good

The bathroom is quite old problems with the water to the toilet no slippers no gown no body lotion

Good place for Pok mon Go Nice location that near to a tube station

Big double bed need to develop

Nothing will never stay again

Rudeness of the staff horrible Location and extra charge to use the fitness center false advertising of room very small