Ridge

Location

Breakfast price

The view from our room

The room was immaculate on arrival however I think housekeeping may have been disturbed when refreshing our room the following day

Checked all room types recommend each in terms of space storage space and interior design by Kit Kemp Very good location in a silent street Nice lobby and friendly staff Value per m2 is optimum when compared to other hotels in the same range MS Food and Waitrose are at 3 min walk

Room service menu can be better with additional plates

location ideal friendly and competent staff food reasonably good

hotel is a bit tired some of the room light switches were a bit odd or didn t work properly

The shower and Receptionists on check in and check out

Bed was uncomfortable concierge was nervous and shy and didn t welcome us well Reception smells like chlorine Staff were not great ie the bartender drank the dregs out of the cocktail shaker he made our drinks in in front of us Breakfast staff confused and hard to communicate to Dirty room service trays still outside the corridor at 10am Lunch buffet was terrible beige bland and uninspiring

Great location and friendly staff

Lack of room cleaning one day and time it takes to get the lift Sometimes you waited 10 mins

Very comfortable modern clean and quiet 12th floor room Friendly and helpful staff Great facilities pool and spa area

Could do with a jacuzzi in the spa to really make it perfect

The breakfast in the morning was excellent

Staff very helpful

Perfect location for a great evening out in London Perfect hotel

We had to come home