Mar

Although we made reservation beforehand we were refused in accommodation due to some mistake in Marriott system they offered us another hotel for one night after which we were to move to Marriott

durty room staff forgot to reserve my taxi staff forgot to wake me up delivery of hotel laundry at 4am very noisy

Flavored water at the reception area was a nice touch Super friendly staff

Toilet didn t flush properly door to room would get stuck on the carpet when you opened the door

The location was excellent by the beach with easy access to centre also whether by bus taxi or metro all very very close Rooms very clean and comfortable and most staff quite helpful and pleasant

The only negative point was that hotel didn t have hair conditioner but other than that everything was perfect

We stayed in the hotel 3 nights and were pretty happy Location is very good close to Opera Very clean and quiet hotel Staff is very friendly We liked that there were minibar and safe in the room We have only one complaint it was not enough light in the room and socket for shaver didn t work Everything else were very good

The location only the rest is very bad thanks to the staff and wifi

Wifi is EXTREMELY BAD STAFF HAS BAD ATTITUDE NOT ALL FACILITIES AVAILABLE AS SHOWN ON BOOKING SITES I DONT RECOMMEND IT trust me I have been around the world

Very comfortable beds Very friendly and efficient staff Lovely hotel and location

The only improvement could be the stairs from the dressing room to pool

The Landmark is a top quality hotel and the location is great being right next to Marylebone main line station and underground It is also close to Marylebone High Street which if you have not checked it out before do so it has great shops and a great atmosphere We were travelling for a birthday treat and part of our itinerary was Sketch in Conduit Street afternoon tea like you have never had afternoon tea book now and 42nd Street at the Theatre Royal Drury Street fabulous show with great cast fab sets lighting and great orchestra I had visited the Landmark when down on business just for a pot of tea on the Storm Doris day Doris Day for short when a train home was proving very illusive I liked the look of it and decided that we should pay a bit more for our upcoming visit to London to enhance our experience It was an excellent decision The hotel has an internal central atrium which is a special feature of the hotel The bedrooms surround this atrium and are on 6 floors Some rooms overlook the atrium and some have an external aspect Breakfast and lunches are served in the atrium and the Gazebo on the mezzanine level is a great place for an informal drink light lunch in squishy sofas or seated at tables The staff at the Landmark were without exception attentive helpful and always welcoming We were in the standard double room which was spacious well furnished and very clean The marble bathroom was lovely with White Company toiletries and lovely big fluffy white towels The shower was fine but the water pressure could have been better for filling the large bath The only slight gripe with the room was the mattress and this is the only reason I did not give a 100 score You could see on entering the room that the mattress was not level and flat always a bad sign It was also thinner that I am used to in good hotels

Just the quality of the mattress as described

Breakfast was excellent and rooms are very big and comfy beds

Room 102 outside lift and doors to stairs so was very noisy until around 23 30

Beds were big and confortable Well laid out spacious room Bar food was excellent Staff very freindly and helpful

Shower pressure was a little weak