M Palace

The staff was very friendly and helpful Had stamps but no EUROS could not exchange money for you

Hotel is behind a school or some kind of Kid facilitiy that woke you up every morning

Awesome hotel staff very friendly gave us lots of info on barcelona Requested a balcony by email which we got hotel room was lovely and cleaned to a high standard Location is perfect and couldn t ask for a better hotel

great location big room and bathroom with refrigerator and electrical kettle

On the evening of Dec 24 and while we were getting prepared for the Christmas eve celebration the electrical power shut down and we were suddenly in the dark without explanation from the staff It took approximately one hour to resolve the problem and to have the power back however it would have been better if the staff explained the situation instead of waiting for the guest to approach them asking what was going on I had this experience in other hotels and always there was a phone call from the staff or a member going room by room explaining the situation

Well positioned n clean hotel n staff helpful

Bed comfortable staff friendly

Spa was a let down Cockroach in pool on one day Jacuzzi cold Room 406 is next to lift and I was woken by people talking outside room at 7am every morning Also small complaint but lift was really slow

Staff was exceptionally helpful and friendly room was large comfortable and very clean All in all an excellent experience at a well located hotel I would not hesitate to refer someone to this hotel

4th floor and with balcony It was great complimentary flip flops very comfortable room

Didn t replace bottles of water after the first night Also poor late night room service

Excellent location Very friendly helpful staff Breakfast was reasonable value with the package offered

The d cor is quite dark not to my taste The curtains in the bedroom barely opened so very little natural light in the room Our room backed onto a school play area which was noisy until quite late The bathroom was quite spacious but suite tiles etc are very dated

Friendly staff excellent location

We had a view to the back yard while the room was quite expensive There was no heating with 15 degrees C outside temperature in the daytime