Eva

Booked holiday inn on a famous street I wasn t expecting luxury but a decent accommodation and service standards After check in was shocked to enter a dingy room with no regular height windows room size not bigger than a single bed It was claustrophobic no water bottles with tea and coffee Highly disappointed

Perfect location within walking distance of many of Vienna s must see jewels Quiet with tastefully appointed rooms and some super local cafes make this a hotel we will return to again and again

just only location

room is very small and we found insect in the room also cleaness is very poor also we didn t found free water bottle

Location for theatres

Being charged nearly double the booked room price Still await difference refund

breakfast less choice

It was modern and very clean

Very modern and clean Beds are very comfy and rooms are quiet Great location

Bit of a smell in corridors

The comfortable beds and the absolutely excellent location The metro grands boulevards is literally right outside the hotel s main entrance The hotel staff were very helpful and polite

The bar closed at 11pm on Friday and was closed all week end Upon returning to the hotel after midnight the main entrance was locked We had to knock and show our room keys prior to entering the hotel

Fabulous location and very attentive staff

The evening bar cafe man was pleasant and helpful

As you enter there is a strong sewage smell The bed was very uncomfortable lumpy and hard it was an old mattress Only one pillow that was thin and lumpy I asked for another but was provided with the same kind The check in woman stayed on the phone during my check in and disregarded me as a nuisance No one told me about the room or facilities The room was really small This is only a 3 star hotel