Studio

Great room friendly service

The internet was not the fastet

The bed is comfy

The kitchen or pantry should be a bit bigger The table is very small for the triple rooms There should be some curtains between bathroom and bedroom

The location was great and staff were very friendly and helpful The kitchen facilities were also useful

The bed was quite small and shower could only be turned on while standing under it at least it warmed up fairly quickly

Studio kitchen

Noise from road and security light shining in window when someone walked past Reception had assured me it wasn t a noisy room

Proximity to Olympia exhibition centre Although we could hear road traffic of an evening it wasn t an issue late night nor could we hear neighbours

Nothing that wouldn t cause us not to book again Our room was very warm so we slept with the window open meaning passing cars could be heard more but as previously mentioned by late evening this had died down and for light sleepers who are concerned with this just ask for a rear room

The air condition the internet and the room phone were not working during my stay I have done a formal complaint to the email provided by the hotel and i am requesting a full refund of my whole stay

Spacious room no carpet and very clean Very good value

The rooms were made full use of the small space The kitchen area was the perfect size catered all our needs The bathrooms were up to date which made the place look modern and welcoming Quiet location and area was perfect after long days

The additional bed was not as comfortable as the double bed The kitchen area did not have enough space to put washed dishes there wasn t a rack provided The entrance of the room had a small staircase which was not desirable From our room we could hear other rooms bathrooms when they flushed which was annoying at late hours

Location was important for me to go the French Visa application so that hotel s location was close to the place that I need to be

broadband speed was very poor according to the speed test I made download was 200 kb ps I mean this hotel is in the middle of London not in the North Pole or something I would expect 25x faster broadband than that I mentioned this problem to the staff and they said they were trying to solve the problem with their service provider Beside that room was too small I stayed different better hotels in London for a cheaper price and bigger room space ohh plus very fast broadband speed

Comfortable beds great shower clean great location as just 10 min walk from Shepherd s Bush and 3 from Kensington Olympia

Tip ask for a room in the back of property That will be nice and quiet we hardly heard any traffic