White house

View from the front entrance

Two single beds put together to make a double instead of the double bed requested

Lovely staff who were efficient but relaxed atmosphere Lovely breakfast comfy room

We decided to upgrade our room after one night due to Elevator noise The manager was polite and even entertained a further 10 discount for our upgrade unfortunately the room we upgraded to was dirty and smelly

The rooms are filthy The hotel is old very old The first room smelled and was next to the elevator shaft so all night up and down elevator sounds and this even though we requested a quiet room as an offered option at booking The 2nd room was just plain gross It smelled like an old sailor s shoes and we had to remove someone else hair from the shower drain The sink was dirty This hotel was disgusting Don t buy into their executive access ploy all the rooms are the same unless you pay more for a suite The concierge was rude to my wife when she asked about having take out delivered to the room Don t bother move on

The bed was comfy

Too much traffic noise No double glazing

Lovely hotel lovely staff loved the restaurant Location bperfect for me

Slow to find me a room felt like I got what was left over Room comfortable but quite small Wasn t offered an upgrade at all

My room was upgraded apparently by random selection and use of Level perks were bestowed No complaints whatsoever

Excellent location for exploring london Very good breakfast with plenty of choice Room very comfy with large television

Lovely hotel great value for money in a great location fantastic staff would definitely go again

The air conditioning system was completely inadequate and the room was extremely warm

The environment is calm and quite lovely

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