Ake

Super comfy bed I m 6ft4 so struggle in some beds but no issues Very cute room lovely bathroom and nice and quiet Continental breakfast was brilliant very filling

Wanted a bath not just a shower Bigger tv but I m just picky Needed hot chocolate sachets not just tea and coffee

We liked the smart welcoming foyer the friendly efficient staff the smooth swift check in check out the facility to store luggage without charge for a few hours after check out the free upgrade to a spacious comfortable room the complimentary reliable wifi the location within walking distance of Kensington Gardens Hyde Park Queensway of tube stations bus stops from which one could quickly reach the West End finally the reasonable bill

Location friendly staff comfortable beds nice contemporary style

Bright green light in room so didn t sleep well Breakfast underwhelming and coffee not great

Everything nice and clean with good quality fittings and bedding Reasonable location for west end Helpful staff

Double room a little on the small side but still comfortable Perfectly adequate hotel but you wouldn t want to pay any more for it

Emails re route to hotel Info re places to visits up to date weather info friendly staff

The staff were great especially the concierge who we left our bags with

The beds were too soft and we both had aching backs the next day however we are used to foam mattresses at home

wifi very unstable

so friendly staff

too much people at the breakfast

Very comfortable and purpose built designed rooms clean bathroom and very friendly and attentive staff Location is superb with fantastic links from Baker street and Marylebone stations

Service was excellent and breakfast was very good

Bed was too soft and you rolled into the middle