The Victoria

Quiet street leafy street although under Heathrow flight path The decor was very nice The fruit compote at breakfast was nice The fish and chips were very good

Evening meal Charging 14 for a main and then charging between 3 4 each for extras such as a salad seasonal greens or new potatoes Not advertising there was a service charge and adding an extra 5 to my bill The breakfasts were poor and inconsistent No jugs of fruit juice no pots of tea or coffee only the latter was offered and served in mugs Breakfast day one and the buffet table had only slices of cheese There were two large uncut loaves and a few croissants slices of untrimmed pineapple and melon and some half filled jars of cereal yoghurt and compote The latter was the best bit Day two there were no croissants I asked the woman serving but she said they were ready yet This was at about 8 30am and none ever came As vegetarians we had the last couple of slices of cheese off the buffet These didn t get replenished even though more guests arrived there were however sliced meats on offer that morning At this second breakfast we we were offered a glass of fruit juice I m not fussy but this was horrible The fresh fruit selection was worse than the previous day with slices of untrimmed pineapple and a fruit bowl of apples and oranges Breakfast at the Victoria is very much a token gesture at keeping the cost down and it showed I ve stayed in some far cheaper places than this and had much better continental breakfasts I m pretty fit but the walk through the maze of streets to Richmond Tube station is too far

Room spacious and comfy breakfast simple and delicious Staff friendly and helpful

Nothing

Friendly helpful staff Stylish quiet comfortable rooms

Coffee machine in our room obviously needed either a service or replacing Soggy croissants but otherwise an excellent continental breakfast nothing like the nasty airport hotel option

The staff was very friendly and helpful with questions I had The food at The Victoria was delicious While my bed was very comfortable the bed in my son s room was not I slept on it one night and it was awful Each morning we had a delicious complimentary breakfast in the conservatory The food was wonderful and the setting was beautiful On Easter Sunday we enjoyed a lovely service at the church across the street

I wish they would have told me I could get reimbursed for the VAT I paid not only at TheVictoria but everywhere I shopped or dined Didn t realize this was possible until I got to the airport for my return flight and was asked if I had the necessary forms from the merchants to get reimbursed for the tax I paid This would have been over 200 pounds just from The Victoria

Staff were helpful for first time visitors Good atmosphere and warm

Very confusing billing leading to a slow check out

Lovely staff Very well presented both in the rooms and down in the bar Would like to return here

The breakfast although good was basic however this was a bonus for the price of the room The location is a half hour walk from nearest underground or five to ten minutes walk to nearest bus route

The staff in the bar the night we arrived were excellent all very friendly Chef offered to cook for us even though we arrived after the kitchen was officially closed

I had to go looking for the waitress at breakfast to ask for a spoon for my cereal and again for my coffee Also had to ask if she could bring out more cheese as there was none left on the cheese board That said I did love my continental breakfast

Look

Nice restaurant good food Not good for stay on business Vould not stay again or recommend Very hot on the room Open the window and from 5 30am till 7 you will get big long distance planes landing every 5 5 minutes when west wind Single glazed windows wouldn t sound proof enough anyway Included breakfast is only continental Good breakfast is when you pay 10 50 extra On this occasion service in the morning was very Very bad Corder tea you get coffee Ask for missing glass for the water and you wouldn t get it And the best at the end Came to breakfast and there was no bread and had to wait 30 minutes for the chef to arrive

Very friendly great food good coffee tea making facilities in the rooms

Spent two nights here Both couples found this a very comfortable place to stay excellent staff decent breakfast quiet location tucked away near Richmond Park but only 5 minute walk to shops and restaurants Would stay again

From rooms on rear able to hear noisy customers in pub garden but only until around closing time Did not bother us but if you prefer an early night then perhaps staying at a pub is not for you