Belvedere

Nice room helpful staff Very near Renwegg station where you can get a train direct to the airport

Breakfast is expensive

Clean and big room good facilities and location easy walk to the city center Good choice for travel

Clean and comfortable room Everything is perfect The hotel offers lemon mint water and biscuits next to reception which is very thoughtful

Reception lady is professional but very cold

Great breakfast spread well appointed and comfortable room good sauna facilities a definite plus and dignified location easily accessible by public transport We liked that there were birds chirping outside the window in the morning Also special thanks to Vanessa and the others at the front desk Breakfast crew were all so friendly and helpful too The hotel also recommended the Salm Br u restaurant nearby a great place for dinner Thanks Smooth check in luggage storage and smooth check out

A minor annoyance understandable for energy conservation though slightly inconvenient guests are required to inform the hotel 30 minutes before using the sauna facilities

The room comfortable clean and with a view of part of belvedere palace illuminated at night Breakfast included in our room rate of 135 for 2 nights and it was delicious with a lot of choice Location not in the centre but walkable in 20 min Purposely chose it as it wasn t in the centre lovely quiet area 5 min from belvedere palace and it s gardens Renweg train station 5 min from the hotel and provides direct train to airport and Vienna main station Very very happy with this hotel

On checkout there appeared to be some problem at reception maybe systems were down receptionist seemed very flustered People were complaining as they had been waiting 20 min to check out and a long queue had formed We were told we had no choice but to wait to check out but we were unable to wait as needed to catch a train so left our room key and told them to debit our pre authorised card which they did

Good sauna a fitness

No door between bathroom with room

The hotel is very comfortable

On Jun 30th my husband got an allergy attack so I needed to call a our medical insurance Coris very urgent to get him attention I couldnt make the phone call directly from my room so I call reception to do it for me A woman called Mirella answered the phone and in a very quick almost rude way said sorry Madam I cannot help you with that right now I was asking for a medical urgent situation To sum up same day very late doctor came cause another person from the staff called He got an injection and was bad enough to be taken to hospital But thanks god the doctor was great and treated him in our room so my review is that this person shouldnt work in the front desk of a very well known an important hotel like NH she is not capable to deal with guests I have been all around the world in different hotels and something like that never happened to me

Location

The AC not working for 3 nights and it was hot The housekeeping didn t clean the room probably and old towel

Location was great close to number of visitor attractions such as Belvedere Palace which was excellent breakfast was very good

Arrived before 12noon room not ready which I understood left bags told room would be ready for 3pm arrived back at 3 30pm room still not ready reason given was that members of a wedding party had been in room hence delay went back to reception several times explained that we had been travelling since 4am eventually got keys for room at around 5pm

Great hotel on excellent location Very comfortable room very kind stuff Excellent brakfast Beautiful view on Belvedere palace All recommendations