Roca

It s location as we have not been to Paris before and it is close to the Eiffel Tower

Getting a cup of tea or refreshment in the late afternoon was a challenge

The staff were incredibly friendly and helpful throughout my stay The location is fantastic

Rooms are a little on the small side but it is to be expected with the type of building

I wish I can remember my room number it was excellent It was located in an adjusted building facing the court yard I received it as a courtesy upgrade from the hotel because they had a messed up booking information from booking com in the hotel system my booking was one day ahead from my actual arrival I had a stressful flight the plain landed after the second attempt and on the way from the airport our taxi nearly missed the car crash at the tunnel so when I arrived to the hotel I was pretty much grumpy The reception staff was very patient during the messed check in multiplied by my emotions for which I am extremely greatful

Better guidance to the room and proper facilities for the room keys First time I went to the wrong building second time my room key didn t work so I had to ask the reception to walk with me and to open the door with their key Perhaps my bad luck

Because I lost my passport and money in Paris So I requested to cancel the airport transportation reservation fee but rejected by hotel The image is very bad

Location

Noise from reception if they give you room 1 refuse Bathroom was a joke and the floor flooded into the room and swamped the carpet I could not pull the chair out to work because there was not enough room On check out they incentivise you to not to book through Booking com

Location is fine

Very narrow rooms Smoking smell even with no smoking signe

Good comfortable beds and extremely friendly staff Good serviceable breakfast buffet Nice theme in lobby and in commons area Metro line is 300m or 2 blocks away

No views as the hotel in a street

Nothing

The breakfast the staff was unprofessional the rooms were tiny the bathroom outdated the floors were old the decor was horrid

Location you can walk to the Eiffel Tower or Arch de Triomphe very easily It is in a nice neighborhood with leafy streets and cafes I liked the garden cafe and homey feel

No English channels except news on TV staff were not friendly or helpful

Loved the quirky decor in the bar lounge reception area the staff were very helpful friendly

Nothing satisfied with everything