Tran

staff were incredibly nice

Room was basic No fridge or a c for a 4 star hotel is incredibly poor

The location is prime and convenient

There was problem with the leaking bathtub do that I had to be moved to another room at near midnight

The location is great really handy for Covent Garden The Carvery is good nice selection of food and friendly service from Christian Nice bar and seating areas downstairs With the exception of one person all the staff were friendly and helpful

Check out was a little rushed no time wasted on pleasantries We weren t in a hurry but the staff were we weren t even asked whether we had a nice trip

Location is perfect and really close to Convent Garden

For a 4 star hotel it worthed as 2 or 3 stars and was very outdated The room I got was old and smelly old heating almost no amenities not even a glass to drink water The bath was full of black spots in the joints The guy in the concierge desk throwed me a magazine with a map without a word when I asked for a map really rude No worth the money at all I would not recommend it unless you only care about the location

The perfect location Walkable to all the main sites shopping and right across the best musicals in town

Queuing up for breakfast or being guided to a makeshift breakfast space is no fun

Great location only 15 min stroll to Westminster and right next to Covent Garden Good breakfast choice Able to leave cases at hotel beforehand and after checking out to allow us to go out sightseeing without dragging cases around

Room was a bit on the small side but not a major issue as only used to sleep in

Tap in barthroom was loose cap on shower fel of

Excellent location Good sized bedroom Very friendly efficient reception staff

Tiny bathroom Breakfast coffee was serve yourself but no one said where it was Very expensive probably due to the proximity to Xmas beleive it will be 50 cheaper in Jan

Long check in queques

Breakfast was not up to the anticipated standard with little choice beyond the standard fry up