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About Your Stay
Guest Reviews
The warmth and helpfulness of the staff were extraordinary We loved the afternoon tea with goodies and the evening wine and cheese hours Coming into the hotel felt like coming into a friend s home The view from the canal facing rooms is lovely
The room was a bit small for the amount of furniture The ottoman for the chair was a traffic obstacle made to be tripped over
all inclusive
We had a room on main road was noisy all night even with window closed
Afternoon refreshments great opportunity to mingle with other guests Staff were amazing exceptionally high levels of customer service Special mention to Kim
Lovely comfy bed Very friendly staff
Steps from street into hotel Very heavy bags after a long day having to heave them up to reception A porter would have been very welcome
The comfort and staff were excellent the cheers and wine were a lovely extra
The service is friendly and very personable Excellent location loved the all inclusive concept Breakfasts were delicious with lots of items to choose All around a very enjoyable experience
Can t think of anything
Nice breakfast good afternoon snacks wine and a great location
The hotel seems tired and in need of renovation The one elevator made it hard to get up and down from the 4th floor in high traffic periods
staff were very friendly and always willing to help Beds were super comfortable and the double room we booked was a very good size location is perfect set on the side of of a lovely canal close to everything nearby but still chilled and peaceful The all inclusive thing is all well and good but it s hard to spend much time in the hotel when you re in Amsterdam so never really made the most of it although it s nice to be able to arrive back to the hotel and have a few nightcap drinks for free rather than pay 10euros each Great hotel would love to go back
We had an amazing time at the Banks Mansion hotel The staff couldn t have been more friendly and helpful They gave us restaurant recommendations and talked us through a map of the city advising us on where we should visit The bedroom was lovely with the most comfortable bed and pillows The breakfast was delicious such a great selection to choose from It really did feel like you were at home when you got in the door and could help yourself to a drink and snacks in the lobby It was a lovely treat and I would highly recommend this hotel I can t wait to go back
Nothing