Eliza

Convenient central site close to public transport

Tiny hot room space Only lift was so small 2 of us plus a bag apiece felt like sardines in a tin

Very good geografically situated with buses and subway in front of the building

This is not a 4 star hotel The breakfeast was the poorest one I ever saw From the begining we missed a towel the showercape box was empty The shower was claustrofobical litle No shelf for the showergel bottles

The location is great large enough room

The tube station across the hotel Lancaster gate is closed till August 2017 This is very inconvenient

Very old fashioned decor but well preserved quirky

Couldn t sleep because of traffic noise Breakfast very poor breakfast service poor

The room was cold and bleak the breakfast was poor coffe was awfull and the food was cold or hard

proximity to underground breakfast helpful staff room comfortable

Traffic noise whilst trying to sleep which nothing could be done about

Great location and friendly staff

An unloved hotel Full of character but needs some investment and TLC Elegant reception is not matched by the mediocre rooms Such a waste of potential

The room was at the front of the hotel and was very comfortable but noisy from traffic as there was no double glazing

Good location accessible location

Hygiene especially bathroom too old and dirty

Excellent location for a concert in Hyde Park Staff were very helpful

Nothing that I can think of