Loft

I booked a double bedroom but was given 2 single bed therefore didn t have a comfortable first night until the room was changed the next day The lack of flexibility because l booked via booking com did not make sense and was very annoying

The style and the amenities

When I booked it said with breakfast and that was wrong I the hotel should of honoured the breakfast

Very nice and modern hotel

Good value for money

Spacious comfortable room with all the expected facilities

None

The breakfast was good

price of where I was and far right river view doesn t show much river

Bed was comfy Location not as convenient for O2 as I was led to believe

Should offer a shuttle bus to and from O2

The design Ironing capabilities Big room

Found a bug in my room could been a small cockroach you know the ones with a softer shell I was I was in a hurry and forgot my toothbrush asked for help they made me spend time getting downstairs to the lobby and get one my self from a vending machine I would pay for it obviously they just did not want to go up to the room with it Food was ok only ok

Stylish clean friendly staff

Prices of food drinks and shop

Room had all the facilities you could need for an evening away

Some of the fixtures have become worn and started to loosen which could be dangerous