Loft

quiet although it close both the tube station and the airport very well positioned The pool was nice too

Shower sprinkler is not working well Awkward to use

The staff where very welcoming The hotel and rooms spotless Nice and quiet Didn t hear one slamming door

Not sure why we had to swipe our room cards to use the lift which we weren t told about so got a little confused by them not working the hair dryer was good but the cable was rediculously short The breakfast was ok But nothing special The tinned mushrooms where extremely salty

Location good hotel good After initial problems with booking and being given a wrong room Alison Gubbins a manager organised and helped me very efficiently taking alot of stress out of the situation

Breakfast charge of 17 50 was a bit ambitious a good breakfast but not worth 17 50 ever

The hotel was very clean and well maintained Overall the hotel staff were very polite and accommodating to requests The hotel is situated in a very convenient location for both travel by car and public transport The swimming pool sauna and steam room definitely add to the value of the hotel

The extra s in the hotel were a tad over priced even considering that the area is within London I am mainly referring to the bar and restaurant for this comment One request was made for food either as a seperate purchase or substitute as chips are supplied with burger orders but not as an individual item my partner is a fussy eater and the restaurant was only operating a buffet on this day as opposed to its normal menu with the bar offering burgers and pizza but the staff declined the request which I thought was a bit harsh considering the limited options at the time The food was then delivered in two separate sittings as opposed to being brought together which you would expect at any dining establishment

Great hotel nicely decorated throughout with sizable rooms and plenty of facilities sauna pool gym local restaurant bar and shop

The walls were very thin and I could here a person in the next room snoring quite loud all night Also phones vibrating on a table in another room sent me searching for my own Staff friendly although a bit lost at times asked for additional coffee to be provided and got a box of green tea

Everything

Nothing

Nice room good size and good bed almost empty but friendly restaurant very clean and new

If the hotel is used to go to London City Airport there is no Shuttle and the only way really is a 10 taxi

Great facilities and breakfast

No robe and slippers only one bottle of water in room and staff arent very friendly

The staff were on the whole very friendly The room was very clean

The restaurant was just the worst based on our dinner experiences in the restaurant I would not use this hotel again see my trip advisor review for full details I was very shocked at some of the practice for such a hotel The breakfast was very average for what it cost Too far from other facilities places to eat at night

The bed was the best I had in 2 weeks of travel Slept like a baby Modern amenities Efficient check in and check out process