Quarter

The bed was large and comfortable room was clean and it is a great location for city Everything worked wifi good too Staff I encountered were all friendly and helpful

I think this is a basic comfortable hotel The location pushes the price up It is not high end luxury that their website would have you believe

The interior is really old with old carpets and curtains and smells not fresh

No

Room service was shocking It took 1hr and 25mins to get room service delivered That was after 4phone calls to ask where it was and be told three times it s on it s way to be then told it hasn t been cooked at all and was on the grill When it turned up the order was incomplete chips were cold and the chicken having allegedly just come of a grill was all dried up At that stage because it was 9 20pm I didn t have the energy to complain or ask for it to be replaced Terrible terrible terrible service and food NEVER AGAIN

Location

For a 4 star hotel it felt very mediocre Small rooms basic facilities

Fantastic welcome by the staff and a thoughtful gift for a birthday celebration A previous request for a room avoiding the use of a lift had been fully considered too

Room was very close to the lift hence a lot of noise during the night

The bed was comfortable the location very convenient and I liked the complimentary water and tea selection

The breakfast hall had no windows and was dark and gloomy There was no real reception area that allowed a pleasant arrival for the guests

We only stayed one night and were very disappointed to have a disturbed night Something really needs to be done about soundproofing the rooms We could hear the television through the wall of the neighbouring room We could also hear the conversation of the guests although they were not shouting

Comfy clean bed and very large shower

Thin walls could hear far too much from next room

The rooms are a great size Coffee lounge is a fantastic extra

The shower was very poor and the lift was super noisy we were in the room next to the lift