Fairmont

I like the design of building Nice high standard

Beautiful hotel

Leaks in the just remodeled bathroom and a c did not work even after the maintenance man coming to repair it

Very nice and helpful door and reception staff it was my birthday so they upgraded our room and brought us cake and juice to celebrate I liked the design of the lobby hotel near l illa shopping mall and the football stadium

We booked the new renovated room the furniture was good but didn t look new to me housekeeping needs improvement bed was not comfortable

Comfortable recently renovated room Staff were nice Couldnt open the window though for fresh air Nice toiletries in bathroom shower small In room iron ironing board kettle teas etc safe Made getting ready easier and quicker

Location was far from any restaurants taxi ride or metro into centre to get food Problem was in house Restaurant served poor overpriced food Approx 20 euros for a plain tomato pasta in a bowl

The staff and the breakfast was good although it was expensive

We were charged 24 each to use the Jacuzzi Sauna and steam room etc The bar closed at 10 30 and we could only get drinks delivered to the room after that A bottle of Heinekeen was 8

At the arrival they didn t have our room and first tried with the question whether we wanted an upgraded room and to pay additionally When we answered that we are completely happy with our choice the lady went somewhere inside and in two minutes smiling she told us that they have a surprise for us and that previously she offered for money upgraded suite is now for free We were forced to Pay immediately our room what is surprising And at leave they wanted to charge us 83 euros for bar which we did not use then she said that she sees that it was a mistake but that we have to pay 23 euros for coffee at the bar and so on And so on

The lobby and restaurant area are really nice you get quite a wow effect when you walk in The staff were friendly The pool is pretty good The BBQ restaurant was nice It s about 5 minutes walk from a metro station

Room was very dated It feels like they ve spent all their money on the lobby and none on the rooms which is very disappointing after the wow of the lobby For example our carpet was threadbare Power sockets were in awkward places none near the bed or near the mirrors Drinks were very expensive 7 8 euro for a small glass of coke and closest convenience store seemed to be about 25 minute walk It s quite far out of town

The best place to stay for the Classico it s where RM stayed Excellent restaurant and service

Needs renovation underway the rooms are a bit tired Far from downtown

Friendly staff and very good breakfast

A charge of 25 00 per person to use the hot tub

We loved coming back after visiting Barcelona and find a super comfortable hotel waiting for us