America

location breakfast and breakfast room gorgeous

Fantastic location We were given a room with a view of the canal and it was lovely A voucher for 2 drinks at the bar and a small bottle of Prosecco to celebrate out wedding anniversary was a nice touch Very big comfy bed Only criticism is there is no mirror in the room only the bathroom The full length mirror is by the front door where it is dark

the room and twin beds for me and my daughter 11 visiting to see the Anne Frank house were excellent as were the staff at reception

the room was quite noisy because of the building work outside but we received a complementary breakfast and sandwich lunch in recognition of this which I thought was excellent service at breakfast I would prefer being able to pour my own coffee rather than wait for waiting staff I need more than one cup

Large room with balcony in good location overlooking canal and busy square Staff was friendly and very helpful and breakfast was extensive and exceptional well worth the money Constant stream of trams nearby makes getting around easy

Decor was a bit dated and cleanliness could have been a bit better Price was on the high side

Nice building Very good breakfast Super location for visiting city center

A little bit upgrade of interior design would help to the best feeling

very good location

Friendly staff in general The breakfast room looked nice and the choice was quite diverse A bit too expensive though

The room was ok but didn t meet the expectations of the pictures shown on booking com Some of the staff at breakfast wasn t friendly We waited a long time to order some coffee and when I called a waiter to make our order he didn t even say anything I wasn t even sure if he heard us The coffee arrived a few minutes later though Breakfast was supposed to be until 10 30 but at 9 45 most of the bakery wasn t available anymore and at 10 25 they started taking the food away already The following days we decided not to have breakfast at the hotel anymore

The hotel has a lot of charm and character and is quite majestic It is right next to the tram stop so is easy and convenient to get around

The stair cases are quite steep and you need to be careful going down them

just a nice place to stay

The location was fantastic Easy to get to from the airport and access to the city Staff were very friendly and helpful

Room was a little dark but it is an old building We could have asked to move but it was such a small thing and didn t affect our break