Alma

Location was excellent close to tube station and within easy walking distance of lots of main London sights The staff were helpful and friendly Breakfast buffet was good Bed was really comfortable and shower really hot and powerful

We had a small double room as we were out most of the time Despite there being 2 of us in the room we only had one set of towels in the bathroom Eventually found a second set in the wardrobe but every day they were returned to the wardrobe not left in the bathroom Also only 1 bathrobe which we didn t use anyway so only a minor niggle The tea coffee making tray only contained Green or Earl Gray tea and despite us asking for normal black tea this only happened once Also on 2 days we received tea leaves not teabags difficult without a teapot Also never enough milk for 2 people

Have more light in all ambients of the hotel and of the room

Attention to detail It was our first anniversary and we had a lovely card and cake waiting in our room

Style

Best breakfast best garden best bath best bed in fact best of everything

Nothing it was perfect

Within easy walking of sights and great restaurants

Very comftable bed and loved the shower The staff had arranged a slice of cake waiting for us in the room for my partners Birthday

Excellent facilities Friendly staff Nice standard room Location only okay

Difficult tube journey

Location design staff

Perfect location lovely rooms and fantastic staff