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About Your Stay
Guest Reviews
Turned up short of cash for the taxi and the hotel team helped out Upgraded to a suite with great rooms Staff really helpful and sorted packaging and sending a gift to aged parents Restaurant bar and breakfast areas are top class
very nice room
they did not offer any toast for breakfast you had to ask for everything
The bed was amazing and a beautifully designed bedroom
Great location for walking to museums galleries great restaurants There was a buzz and energy about the place especially in the lobby and restaurant which made it fun I appreciated the good bedding and comfortable bed
A very small point the crossiants in restaurant were not crossiants Not flaky no flavor dissappointing
breakfast is outstanding each room s design just works and puts you at peace in the hustle of london
The staff could not do enough to ensure our stay was a great experience
The room was excellent The bed was really comfortable and the staff were extreamly friendly and efficient
Staff were always there to help Made us feel comfortable Access to almost all tube lines within a couple of mins walk
The only bad thing was the weather
Beds are amazing Service is very friendly and quick Drawing Room and library great for teas and drinks Top boutique hotel
Nothing really It s a great place with a similar price tag
Beautiful hotel great location
While still good the service wasn t the same level as other firmdale hotels