White House

Bathrooms way to small for suite no extractor fans towel heater broken

Bed wasn t very comfortable

Great spot for walking into central London and tourist areas 10 minutes walk from Euston

Room service flakey Had to redo some of order and took longer than advised at outset

Good restaurants Friendly helpful staff everywhere Pleasant lobby areas Please provide access ramp in lobby for helping people who find stairs a problem Also to wheel the luggage

In bedroom 534 the space was limited We paid through booking com Please advise do we get a better room when booking direct with hotel our guest room 790 had a lovely spacious room which I booked by telephone to your reception

The location was excellent with ease of access to underground Rooms are well appointed although space in a twin room was at a premium

Staff at breakfast were not good and even tried to refuse one of our party That person had to go to the front desk and tell the same thing 5 times just to get breakfast Service was then not good

Check in took a long time as room wasn t ready at 2pm and they were looking for another room

Very close to 2 tube stations and to bus stop towards Oxford circus

The room and the bathroom very small for a hotel 4stars The bed very short but wide enough not suitable for someone taller than 1 70cm

beds are ok staffs are excellent

Bathrooms are compared to 3rd world country s leaking overflowing noisy when getting drained door to the shower is falling apart complained many times relocated me to a different room still the same issue suck it up until i checked out but will not come back staff are excellent the only good thing

We genuinely loved everything Firstly the Spanish girl on reception who checked us in was wonderful and welcoming we discussed some places I had travelled in Spain and the foods and then the fresh home made Sangria that was on the reception desk and our love of Spain s culture and scenery I explained it was my birthday and we needed a late checkout and after a brief discussion with her colleague we were blissfully granted an upgrade to a more spacious room as a treat from the hotel Wonderful The room was very smart and the shower was amazing but what we loved most was the original art that decorated all the corridors if we had more time we would have viewed them all as the hotel could humbly compete with many an art gallery Of course the hotel was also beautiful throughout

Great hotel and got an upgrade when we arrived which was great