White House

The reception is very impressive The staff are excellent The breakfast is great

The room was a little dark The room was also a little dusty I wish I had raised this with the hotel at the time as I m sure they would have rectified it D cor is a little worn in places

Reception was amazing very clean and bright

The only thing that I had an issue with was our room was facing the room The noise level was very high it felt like the windows were open So the beds were very comfortable but not much sleep due to the noise Other than that the hotel was amazing

Very slow check in

The facilities and interior of the hotel were both impressive

Every day I was told that I hadn t paid for breakfast and every day I had to insist otherwise Embarrassing and annoying Also beds were poor and bathroom seals were blackened

The bed was huge staff were lovely even offering to take a photo for me and my daughter when she was stood in reception the offer of children eating free was a bonus as it was raining on the evening so we didnt need to go out

There were 2 things the kettle in our room didnt work and there were hairs in the bath and on the bathroom floor when i first went into the bathroom so i had to clean the bath before i used it shame

Room service bad

near to the tube station city center

cant smoking in the room designated smoking area is outside the hotel

Excellent location right outside the tube station Very friendly staff great choice for breakfast

Rooms a little cramped but compensated by great location

Good customers service great bar lobby and location

Pillows and bed

Bed too firm for me