Indigo

Staff position cleaness

Breakfast too expensive

The efficient service in all areas and the kindness and excellent attitude of the staff always Reasonable prices for food

Room rate a bit steep

Staff was great Very helpful and nice

It s not a very good choice to explore history and city center

Excellent hotel Staff was friendly and professional Will be returning customers

No laundry facility although there is a laundry service provided

Extremely spacious and comfortable room The bathroom was luxurious This is one of my favourite hotels in London The customer service is always of a high standard

3 min walk from Paddington station Water and soft drinks free

Room a little small but that s London

D cor was nice staff friendly food good location very near Paddington great

Seemed a little too expensive also it was somewhat noisy at night noises seemingly coming from inside the hotel rather than street noises

Great stylish rooms free mini bar water soft drinks bar of chocolate

A four night stay and everything was absolutely fantastic Nothing was ever a problem and I must say that the best part was certainly the service welcoming and hospitable staff Everyone we encountered was friendly and well trained with a special mention of bubbly Michela at the Front Desk and Flavia in the Restaurant who always answered our requests with a smile and they seemed to really love what they do If you re looking for a central location for a hotel with easy access to get around London you can ask for no better Great location great value great service And an overall great stay Nicolas Braud the gm was on vacation at the time of our visit and the fact that the property ran so well in his absence is testimony to his leadership and an empowered Team Thank you for taking such good care of us

Noisy rooms