Ridge

Very nice and confortable hotel The staff is really helpful Rooms are well designed and cosy

The invoice I received by email is a pdf file that I cannot open

Location was excellent and the rooms were nice

Staff were unhelpful there was Mice running round the bar area staff didn t think it was an issue Awful for the price

everything put together suits the business traveller ideally

Nil

Clean comfy good location good value

N a

Everything From check in to check out there were no problems Nothing was a hassle for any of the staff and they were all friendly and helpful The view over Westminster Bridge Houses of Parliament and Big Ben from the room was amazing I loved staying here

Having to leave to come home

Croissants were lovely

Would have loved a room overlooking Big Ben as it was our anniversary

I have stayed at this hotel many time the location is fantastic Staff are friendly and the rooms even the internal facing ones are nice comfortable and with plenty of space

Check in was dreadful I was late for my client dinner as I had to queue for so long I also have changed my email address so I can t access my club carlson details I asked the lady to check wrote down all of my information Nobody came back to me as promised and when I checked out it wasn t found noted anywhere so very disappointing

The staff were brilliant and the location is great

Great location great staff and great facilities Family suite perfect for our needs and really enjoyed being able to have a swim with family

Nothing really to note but breakfast in the ball room was a bit odd too vast size rooom to be really relaxing cosy and generally not in keeping with rest of our experience

Bed bar area spa

Cleanliness wasn t great poor hotel room view bar service took too long long queues in general at check in checkout