Uno

Wonderful stay

Outstanding

On booking this hotel have 4 stars but really only 3stars

Excellent staff Fantastic service

The staff were helpful and courteous The bathroom was renovated and comfortable

The pillows were not very comfortable The fact that room service and food was not available beyond breakfast was very inconvenient as I had to make sure to buy something to take back for dinner Also the variety for breakfast could have been more in terms of the typical viennese sweets for example and more homemade cakes Some varieties seemed to be packaged and bought from a shop such as the swiss rolls The most important thing was that a friend of mine got a better deal for the same nights from another booking company a total of 100 Euros less and when she told me I tried to book the same way and found there were no more vacancies from that site and the hotel could not do anything about it

Location

The room was noisy and dirty The breakfast was really expensive compared to quality and the staff member of the lobby was stiff

Great hotel clean and everything perfectly worked and really nice staff all of them We felt like home at this hotel and especially receptionist Ricky was really helpful and welcoming with the tips for sightseeing restaurants and everything you need to know This is absolutely to be remarked

We can not remark anything negative Probably it would be better a wider choice in the breakfast but it was anyway very good

We had the luck to get a great deal I can t express how happy we were with our deal incredible value for money that I am going to remember for a long time Carlos at the reception was great from Check in through Check out The room was extremly clean and had a very posh feeling Jacuzzi Spa area open for guests until 10pm In fact we even decided to stay in for the evening after having dinner to do the sight seeing the day after that s a good rating for a hotel room Many thumbs up to the shower that was amazing Coffe was a Nespresso machine with capsules instead of the normal instant coffee with a water boiler The location was only 600m from plc Catalunia where you could find HOHO bus stops that takes you sightseeing through the city There are nerby 24h supermarkets as well as cervecerias bars and restaurants This was the best stay of our euro trip with 18 days in a row on different hotels every night so far

The only downside was the parking Parking was 20eur per night which is a bit steep for guests but we were allowed to keep the car in the garage for the day after checkout while we went out sightseeing Barcelona which gave us great value and comfort in not having to move the car before leaving Just a heads up warning if arriving by car This hotel has an underground garage which is safe and secure But it is a VERY steep and narrow decent to get there Our car is very big and we had to reverse multiple times in the middle of the decent just to get around the corners with only 5 10 cm on each side of the car to the wall Before deciding to use this garage please take the elevator down from the reception and have a walk through the garage before getting into a though spot with your car

Great location clean comfy rooms and very professional staff

Nothing

Very well located for the Vienna International Centre just over the road Also 5 minutes walk from the U Bahn station 10 minute journey to the city centre Shuttle bus from airport stops right outside Large quiet comfortable room Good breakfast Helpful friendly staff Efficient free WiFi

Couldn t effectively control temperature in room a little too warm for my preference

Great location perfect hotel for a short city break