Flor

beds so comfortable staff so attentive wine waitress in Orangerie so knowledgable Everyone helped us one of the gardeners did not know the name of a tree but found out for us

Room needed a lick of paint A bit expensive

Excellent bed

Everything about this hotel was beautiful So much design installations Art The beauty of the location and view The staff were truly fabulous and extremely friendly I loved my stay The pool was stunning

Staff excellent kind and attentive

Door on bathroom There was a bathroom area so shower and loo had separate doors but main door would have been preferable

Location amenities and property were all perfect this is what a luxury hotel should be

It was our second honey moon And the staff was really very kind and very helpful They even brought a bottle of champagne and strawberries and chocolate at night for us The views to the city of Barcelona are spectacles

In some way the hotel need some refurbishing The chair in the room was almost falling a part the pool was not really hot the table at the restaurant was swinging need some updates

Fabulous hotel Location is superb with fantastic views of Barcelona city Hotel provides everything you want for a great holiday The hotel kindly gave us a free birthday cake as this trip was on behalf of my girlfriends birthday found this really welcoming and respectful

Upon arrival the welcoming was great howvever you then go in to the reception area and found the staff a little bit rude Other than that great all around

The hotel has a very nice setting but is located next to a park that is quite remote The website is not transparant about this Our taxi to the hotel ended up in traffic jam for cars trying to get into the park Furthermore the location is very remote It takes at least half an hour to get up to the mountain Once there the view is spectacular the pool and spa are fantastic although the sauna requires some maintenance The rooms are comfortable The prices of drinks just coffee however is quite over the top It s ok to pay a bit more in a good location but 5 or 6 Euro for a cup of coffee is too much We decided to take the bus from the busstop adjacent to the hotel to go downtown The bus did not accept credit or debit cards We were sent to the hotel to get money from a money machine It was not there Then we had to go into the park to get money The next bus would not accepts bills of 20 Euro So missed that bus too Then we had to change the money in the hotel which fortunately they did So after 1 hour we had the 3rd bus to go down The hotel could have provided bus tickets or whatsoever to accommodate guests The bus ticket was half a cup of coffee and it took us one hour to arrange it

LOCATION OF THE HOTEL MAGNIFIC VIEW

VIEW FROM OUR ROOM WAS NOT GOOD

staff in restaurant nice dinner breakfast view from the room is really beautiful

no wifi in our room at all gave us 1 bed instead of 2 although I booked double room we were 2 big guys travelling didn t manage the situation well did not offer anything extra for the issue they caused even said we will not be charging you for the extra bed which we would normally do like a behaviour of a 3 star hotel