Urban Spa

only good location

wi fi was so bad and not work Rooms are very very small and room cleaning service is so bad mini bar and other services are so expensive

Staff fantastic Breakfast wonderful

You couldn t just up and walk into town Everything was a cab ride

This is probably one of the best hotels I stayed in in Spain Very nicely decorated lot s of details great rooms friendly staff I did not pay attention to the fact that it was a hetero friendly hotel which for me was very fine cool concept as well

Danny was nice at reception and Christina was amazing

The rooftop could have a DJ

Beautifl place nice decor warm and friendly staff Perfect location

location

They couldn t check us into our room until 4 30 after being told room would be ready at 3 00 Room was small and bedding smelled of stale cigarette smoke

Perfectly situated for the Gay traveler

To low staffed in peak hours both in reception and in the Sky bar Running out of wine one day and not solve it either same day or latest to the day after is not what I expect from a hotel where I pay this much for the hotel and for the wine Maintenance of the hotel is disappointing A bit run down I would say Jacuzzi only partly functioning roof top terrace and the sun chairs are run down Move of the experienced waiters from Axel to the new hotel have changed the atmosphere to the worse

It is not very clear in the description of the hotel that the Axel hotel focuses on the gay community Customers should be notified much more clearly beforehand what type of hotel it is to prevent surprises

Facilties of the gym were excellent The hotel was lovely and had a great atmosphere

Nothing

Stylish hotel with lovely bar and great facilities