Iona

reception staff was great and helpful i was upgraded to a superior room upon arrival great view of the wharf and city

aircon in the room was direct on the bed therefore useless it was impossible to regulate the hot water temperature in the bathroom hotel is quite run down

Was able to check in earlier than 2pm our room was also upgraded without extra cost Staff were friendly and accomodating Excellent location to transport facilities

Breakfast was a little disappointing it was fairly busy when we went down and the waiting staff were busy and although it was self service and our table was laid ready for use the coffee pot on the table was half empty and luke warm It was difficult to get anyone s attention to have it replaced and we didn t want to hang around

Staff are nice

No soundproofing at all You hear every step in the building Room bed and everything is just so tiny and small

location very convenient

we booked a double room and got a twin room instead our room had no windows and felt suffocated and the bathroom decor was dated and looked like a swimming pool

Value for money

Having to pay for wifi and an adaptor that s basic even for low tier hotels

The mid week price and the pool

Cleaning around the room toilet area

The room was clean and comfortable

The shower did not work properly

BED EXTRA COMFY LOCATION PERFECT

THE OPEN SITE JUST UNDERNEATH THE HOTEL CONSTANTLY PRODUCING A VERY IRRITATING DRILLING SOUND FROM VERY EARLY IN THE MORNING WEEKEND INCLUDED

Great value for money majority of staff very friendly Room was comfortable and clean

Unfortunately a power cut meant that we paid 20 for a breakfast that comprised of crossiants and cereal There was nothing that could have been done but not gettting our money back for the breakfast was disappointing Several parts of the room window wardrobe door and drawers need maintaining as they were broken

Food service was not good Food tasted fine