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About Your Stay
Guest Reviews
Great location a 4 minute walk from the South Kensington tube station Charming group of three residences joined as one mini hotel Staff very helpful
There was no coffee available in the room or lobby Could order room service but that seems so yesterday
Location and the staffs
None
Fantastic location Wonderful rooms The hotel is both stylish and comfortable at the same time The staff was outstanding especially our new friend Arthur His tips and recommendations made our brief time in London quite memorable
A unique boutique hotel with charm Everyone who worked there was fantastic always smiling and ready to help Room was very clean and the bathroom although small looked brand new Perfect spot on a quiet street very close to the underground
The bathroom was miniscule and the room wasn t much bigger It was a single in London though so I guess that s to be expected
The food was delicious and the little garden off of the dining room was lovely My room was quite nice and very comfortable I can t say enough nice things about your staff they were all wonderful especially Karilos the Lithuanian and Jaun SP the Portuguese
the decor of the public rooms it didn t feel very cozy and not what I would expect of a small London hotel also the furniture was uncomfortable especially in the bar area and the lighting was terrible I really liked the decor of the Franklin which is unfortunately now closed
Just superb loved the decor staff comfy bed and the breakfast
Staffe and style
Nothing
Tastefully decorated Very comfy bed Great location
The noise from above Being in Room 2 and the dining room above with no floor coverings just floorboards it was rather noisy
Staff is friendly helpful and hardworking Location is ideal The tube is less than two blacks away Great restaurants Moti Mahal e g and taverns Zetland Arms throughout the upscale South Kensington neighborhood If you need a hair out gentlemen Italian barbers the world s best staff the South Ken barbershop nearby
Mattress was lumpy
A very friendly hotel especially Fanny the manager
Leaving