The Westin

The location and decoration

The Breakfast was poor

The location was awesome really central Can walk most places and it is very close to bus train batobus Taxi to Gare de Nord under Euro 10 Taxi from Eiffel Tower to hotel at 11pm under Euro 10 We were upgraded to a Royal Palais Suite on 2nd floor It was wonderful and has views over the Eiffel Tower the Ferris wheel the finger of Paris Tulieries gardens and Louvre Check in Checkout was easy Staff really pleasant to interface with and breakfast was nom nom nom nom i e yummy with lots of choice

We were a little cold the first night as the bedding was quite light and there wasn t an extra in the wardrobe We turned on the heating and asked for an extra blanket for the 2nd night and we were toasty TV remote didn t work very well frustrating at times but I m sure if we d raised it as an issue it would have been rectified we were in and out a lot so didn t bother

Best location and spacious rooms

I loved everything the staff were great great hotel

Location is excellent Front office staff very helpful and professional both at check in and check out Your consierge personnel is excellent Room service is little slow and house keeping forgot to put the min 2 bottles of water in the room which is important in the summer as its hot but room was well cleaned and on time

Restaurant staff is slow and not professional and not enough attention is given to clients and they tend to be or absent or busy talking to themselves For a large 5 star hotel plus given the Westin brand and service sincerely you must look into improving the attentiveness of the waiters Hostess are just hanging around without providing and service at all and food buffet almost ignored even when food was empty

Eccellent location smart hotel friendly staff

Extremely comfortable room

Check in line was long

Staff are really friendly and very helpful They welcomed us and gave the children balloons that made them happy A staff walked us the time we entered the hotel to the check in then to our suites They located 4 suites next to each other which is not easy to find in hotels

Friendly and helpful staff I find italians are very helpful and friendly people

It looks old from Inside the Room Air Condition was ok Bath shower was terrible Matress is not comfortable Overall my experiecne is not good

The rooms are clean and comfortable The are friendly and professional It s a home away from home

They could improve on their breakfast