Belvedere

PRO Close to Rennweg Station with good Connection to Airport Good Sauna and Wellness area nice bedclothes

Contra The room had no private bathroom but instead shower and sink were right next to the bed Heating with infrared lamp In the promoted Castle Belvedere View room one could not see Castle Belvedere Lazy room servcie my room was tidied up not before 3 00 PM no second shower gel or shoe cleaning was supplied Unfriendly and time consuming staff at the reception except the Manager who did bother with my complaints Altogether OK but lesser value than expected and promoted

The room was very clean

Other travelers were noisy so it s not comfotable to sleep

The bed was very comfy and they have very nice gym The staff members were very nice too

Convenient location and excellent quiet room

Good location train and tram stations nearby clean and tidy rooms

Hotel has a great location rooms are very spacious and clean well furnished Very close to city center 10 min walking distance Next to Belverde Palace which has a great park to spend a nice relaxing time with your favorite ice cream

My check in was the worst experience i have ever got while traveling abroad Person Egyptian nationality old man who has no respect to guests and i believe have a problem with other nationalities was very rude and not friendly at all Without any explanations asked about my credit card or debit card which i have provided both was returned back to me saying none of them works but just in a second i got a message from my bank that i been charge for an amount which even exceed my total bill for stay Without any apologies he replied back to me in a very rude way Next day i met the GM of hotel and she was very kind to help and apologies for her unprofessional staff

Excellent location and comfortable room facilities

Was initially provided a smoking room despite request for non smoking I was however able to change to a non smoking room

Location is quite nice as it is very close to Belvedere and Salm Brau However it is about 10 15 minutes to walk to the Opera and Innerstadt The hotel has underground parking with special quest price

We asked to book two rooms both with one large bed and one with extra bed As a result we got two rooms with two separate beds and there was no extra bed in the room where we asked to put it Why do we use this booking com form to give in advance some special requirements Other general impressions 1 The hotel blocks on your credit card not only the accomodation price but 50EUR security deposit per each day of your stay At check out the hotel withdraws accomodation plus extra expeneses parking bar minibar etc and unblocks the amount blocked at check in This can be an issue for guests from Ukraine as naks do not unblock these money immediately sometimes it takes up to 30 days Therefore it would be great if recpetion informs on this action prior to blocking the money 2 Poor wifi 3 No breakfast was included Breakfast at additional cost is overpriced 24EUR It is cheaper to eat at Salm Brau 4 Cold bathroom and extremely cold WC room 116 5 Minibar is empty no bathrobes and slippers 6 It is strange for the hotel like this but my towel had holes and was age worn 7 Bartender at the bar in the lobby was somewhere out of the bar all the time

It is situated in a central location walkable to the Opera House Belvedere Palace etc There are trams running on the street right where the hotel is located The rooms are clean the bed is comfy The breakfast was a little too pricy for us so we did not get extras Overall a clean and comfy stay in the heart of Vienna

Lovely Rooms With Some Nice Little Touches like a timed heater for when you get out of the shower

Toiletries bathrobes a bit begrudgingly given