Central Hotel

Very professional staff Due to an early start we missed the breakfast time but none the less they proposed a free breakfast packet to go Perfect Helpfull staff great location next to the train station metro Went to La Baita restaurant around the corner Excellent

Althought we didn t went to the in house restaurant viewing prices on the menu made us go elsewhere The surroundings are a bit gloomy at night but that s always the case near train stations

Friendly staff stratigic location nice view

Staff very helpful and accommodating printed tickets and important email information for us with no charge Agreed for us to keep the room until 3pm with no extra charge Looked after baggage till time to leave free of charge Fresh fruit at breakfast good selection of food at breakfast Air con good bathroom was great lots of hot water and lovely towels Great location

Only one spare pillow some cleanliness issues tops of dado rails and tiles in bathroom would have improved score to excellent

Comfy beds Small bedroom but spacious bathroom Windows w o a view other than inside a courtyard with garden Which was pleasant Hot at night as cooler didn t work very well

I paid for this room through booking com but then as we were leaving hotel in a hurry they said we hadn t paid for the room and I paid again with my credit card Now i m unable to find how to report this through booking com Hard to find customer service with booking com when you need it So I wouldn t necessarily recommend booking com or this hotel

It was our third trip to Milan and the best hotel by far We were allowed to check in early which was wonderful after a long train trip to get there

Nothing all perfect

Staff were extremely friendly spoke very good English and were very very helpful Made the stay much more enjoyable knowing that the staff were able to answer most of our questions

Very pleasant surroundings breakfast varied and delicious staff very pleasant

A few things missing only one plastic glass in the room only one towel each difficult if you want to wash your hair we had to ask for instructions to use the safe no instructions on how to turn off the noisy fan at night

The beds were sooooo comfy There was plenty of choice at breakfast Staff were very helpful There is a gelateria in the same road and restaurants nearby we found a market in Via Marcello on Tuesday

Lovely hotel Close to train and metro stations

Size of shower

Elegant hotel with old Italian style close to the central station Comfortable enough but the mix up with the booking tainted the stay

The hotel screwed up the booking through this website for two rooms which meant my colleague had to go to a nearby hotel The hotel said they had only one room free Not sure how that can happen