Park Hotel

Superior rooms are small cold and dark Not comfortable I had to upgrade my room and pay more They tried to charge me more than my booking reservation I had to explain and discuss more than 15 minutes to receptionist that they were doing wrong Receptionists and other staff are not helpful You have to always wait at the reception because lack of receptionist I guess When you asked something to receptionist they said wait a minute and they were going to a room behind the desk and you had to wait them for a while for a simple answer I m totally disappointed with this hotel Price Value index is very low

Bed was great

Elevator was scary

Perfect location savvy breakfast supernice staff

Room quite noisy badly insulated cold even with air con set at 30deg C bed too soft

The only positive thing I can say about this hotel is that the location was great Otherwise it was one of the least pleasant experiences I have ever had in a hotel

From the start our experience was bad There was only one person on check in so we had to queue Having been allcated our rooms we had to change them as we had specified adjacent or interconnecting rooms which they failed to do We then had to queue up again for the one person still on reception and 45 minutes later were allocated 2 adjacent rooms But one of the rooms had a smell of drains which I reported and which the very discourteous duty manager Thalia refused to deal with In fact she told me several times that I was wrong The rooms were small the beds very soft and the shower and toilet were part of the bedroom The smell of drains was coming from the shower For such an expensive hotel this was unacceptable especially the way the duty manager treated her customers I don t think I have ever encountered a more unpleasant manner in my many years of travelling

Easy to park good location

Location

Fact that check in was 3pm after coming from flight at 6am with young child

bathroom

waiting at reception

Bed very comfy staff friendly excellent location

Nothing

Really great location friendly staff cosy lounge area with a fireplace Momo restaurant was trendy and busy on all nights

The superior double room was too small and in serious need of refurbishment When arrived TV wasn t working although it was later rectified the light bulb was out in one of the bedside lamps and the snack bar wasn t fully stocked

location was great

We stayed on the 5th floor but nobody told us the elevator only goes to the 4th floor