H Hotel

The location was excellent for our purpose The room was clean and the staff very friendly

The plumbing needs fixing Tried to have a shower and the temperature of the water changed from hot to cold

breakfast is great room is clean

location could be better

The breakfast was great the lobby look modern and new and the man behind the reception desk was amazing and very helpful

The room didn t look like pictures and as soon as you opened the door smell of damp hit you it smelt old and dated

The Entrance is okay and the location is decent

Upon arriving to the Hotel for My Fianc e Birthday A concert at Wembley The Hotel for the night then afternoon tea at the Ritz Firstly the room was filthy there was rust all over the tap which looked like blood there was no Cold water so he had to brush our teeth with Hot Water the shower basin filled up with water very quickly and I had to turn it off twice wait for the water to drain before switching it back on The headboard was loose the bed was really uncomfortable I never complain but I felt as if this room 20 was totally not satisfactory and was the worst hotel experience of my life The paint from the celling was also falling down and the meagre window had filthy blinds

Staff are willing to help

Breakfast service is ok but could be improved with better service

Very helpful staff Good breakfast Good location Clean hotel

The location was great for us

Most things apart from the location this is a very ordinary hotel

The well meaning staff

Terrible worn out Mattress dust behind the headboard

The location was great

The room was nothing like the pictures A standard double was very small and only a 4 ft bed not a double Furniture dirty and stained Socket hanging off wall Kettle had to be plugged in by the bathroom on the floor as wouldn t reach the socket The TV only had BBC 1 and 2 Staff who took us to our room was rude when we commented that the lift was small she replied saying that it would have been ok if the 3 of us were all thin but not for 2 bigger people

Friendliness and willingness of staff to do everything they could for guests Location superb Barman in sister hotel across the street outstanding

Decor carpets bedding and en suites extremely dated and old Great deal of work required here