Crown Hotel

Not close enough to Tube station Fire alarm went off at 01 40am

My wife is disabled in a wheel chair they where very helpful very pleasant staff

Bed super Very comfortable soft and large Excellent bedding

Loved the location it was in a prime location with the tram stations within walking distance lots of food places nearby too

Lack of plugs in accessible places It was very cold during the nights due to the draft coming through the windows When using the shower water wasn t as warm hot as we d have liked As we stayed for 4 nights we requested to have a small fridge so we could put small beverages in and we were refused as our suite didn t include a fridge

Breakfast was poorly cooked

Very spacious room and bathroom with large thick towels We were arriving from St Pancras and visiting family nearby so the location was ideal but even for those wanting to tourist about the Cricklewood train station is just up the street and while not as frequently serviced as the Tube a quick check on Google Maps or Citymapper will confirm the train schedules There are several tasty inexpensive restaurants and cafes in the area as well as a couple of Costa coffee shops although we also enjoyed drinks and an evening snack at the hotel s bar The wifi worked well even in the lower level rooms facing the pool Finally the staff was very helpful managing to sort out an early check in for us which was quite appreciated Finally the noise insulation was quite good we didn t hear a thing from the weddings and birthday parties that took place over the weekend

The chain s central reservation staff didn t reply to a question left via booking com so it s best to call the hotel directly Guests who need hair conditioner and body lotion should bring their own or pick some up at the nearby Coop as there aren t any provided If you re a stickler for privacy you might want to avoid the ground level rooms which look on to the pool this wasn t an issue for us but might be good to know for others

Was clean and had everything I needed in the hotel Staff were lovely and rooms were clean and comfortable

Location is not great very little around it to do Noise in bedroom was terrible as my room was tight beside the gym and swimming pool so got woke up very early every morning with people screaming in the pool or banging the doors to the gym Room was horribly warm and very hard to cool down even using the very noisey aircon

Very nice hotel Breakfast was very good Efficient laundering service although expensive

Location is almost a mile from the nearest tube station But there are several bus lines from near the front of the hotel to the tube station Expensive rate for the night but we booked late

It s always tricky finding somewhere to stay in London which has easy transport links but also ticks all the other boxes The hotel was just a 5 taxi ride away from Willesden Green tube station there were plenty of shops around and really good bus links to nearby Brent Cross shopping centre We really enjoyed how easy it was to get around The hotel itself was lovely and we opted for the breakfast which was yummy Our room was also really quiet from outside noise which was a plus

Its not a biggie but it took quite a while to order a glass of wine to our room as the restaurant and bar were busy We also had to ask twice for an extra pillow however the staff were extremely friendly

Comfy bed and pillows

Dated plumbing in bath room which didn t work which hotel new about but had not repaired