Garden Hotel

I felt there was wasn t consists at cleaning services sometimes I found water others NO I was in noun smoking area but still smell smokes in my corridor A bit noisy sometimes

Roomservice was quick

Noisy balcony on main street interior outdated too much noise and light inside the room

Breakfast is good English and continental are very complete However is no easy to understand what s included in our room rate and not At the breakfast room lobby you are informed that the breakfast is or isn t included after seating you receive a menu with prices you need to ask several times the stuff if this or that is included Nice is the kindness from the stuff they are really helpful

Noise The room was facing the street Noise is normal it is a busy street even at night you can hear ambulances and police cars The problem isn t the street the windows isolation I very poor The window frame and rest of the window structure isn t very adequate

Awful place housekeeping slamming doors very noisy definitly not a place to sleep and rest Don t get fooled by the stars of this place their stars are pure marketing

I could not fault this hotel Staff were super helpful and friendly The room was well maintained and clean Fluffy white towels robes and slippers with toiletries from Penhaligons Tea and coffee in the room comp newspaper Breakfast was fantastic delicious and fresh

Nothing

the billows uncomfortble the AC noisy and hot it is my second stay but the hotel not near to any tram station it is quite far

It was three of us me my husband and our friend There was enough space for all of us in one room one king size bed and one couch that was made daily while we were out The bathroom is huge and very nice There was complementary water for each of us every night when we came back Staff was friendly and accommodating Our window faced the busy High Kensington street but windows were perfectly soundproof and we didn t hear a thing

The shower is a bit weird as it has no separation from the rest of the room except for curtain so it can get very wet in the toilet if you are not careful We asked for an iron and the thing that was brought was very old and bit scary to use on white tee shirts as the steam holes sputtered yellowish rusted bits when steam was on So we just gave my husband s shirt and trousers for pressing by the professionals in the hotel for 12 pounds and it was done in half an hour The WiFi is 20 pounds a day which is pretty expensive but we were offered complimentary WiFi for the whole stay because our room was not ready until 4 pm

Rooms good staff very helpful and friendly without being over the top

No iron or iron board in room breakfast over priced 25 a person

No tv Bath plug broken mattress poor staff entered room twice for no reason without waiting to be invited

Very friendly staff and barman The city centre can be reached easely by tram Lounge bar is nicely renovated and a nice place to stay

the rooms ara a bit outdated but functional and clean