Park Hotel

Whilst the hotel was well located and had a very good restaurant the staff behaved appallingly Every phone call from my room whether I was connected or not was charged On one occasion I asked the hotel operator to dial a number in Sierra Leone but I could not get through Shortly afterwards I found four armed policeman knocking on my door and asking to come in They fully searched my room and myself and left it in an awful state When I asked why they had come they said that I have been trying to make a call to Syria The operator had obviously confused Sierra Leone with Syria I also booked my hotel on a daily basis as I was never sure how long I would be in Amsterdam The hotel manager also commented on the fact that I ve been wearing the same pullover for over two days All this made them think I was a terrorist and therefore they called the police The hotel never offered to tidy up my room nor did they offer an excuse for their inexcusable behaviour Instead they told me never to come back to the hotel I have stayed in many other good hotels in Amsterdam and I strongly recommend you to choose one of these

room had nasty smell forced to upgrade as booked room not ready when arrived at 15 30 extra 40 euros for nothing

room service food inedible

The bed was extra comfy the facilities were brilliant and staff were very helpful and the location was brilliant would definatly stay here again

Staff at breakfast room are friendly smile and active

Elevator is not comfortable

The friendliness of the staff and they were very helpful and efficient The room was perfect and the bed was very comfortable I really liked the bar area where we had a late night coffee and it was served with a chocolate and by very friendly staff there was a lovely fireplace which kept us lovely and warm after coming in from a very cold evening My husband is a wheelchair user and we found the hotel to be very accessible for our needs

When we booked our room we were informed that there wasn t a superior double room with wheelchair accessibility and the room category does not exist with wheelchair accessibility we were offered an executive room with wheelchair accessibility with a supplement of EUR 40 per night We were not happy with this so we sent an e mail saying we didn t think we should pay extra for having a disability We were then told that we could have the executive room at no extra cost This should be a standard procedure and not expecting the guest to pay extra

The hotel position and view from the room over the canal Reception staff all very caring and helpful

Nothing

Good breakfast and staff

Would be nice to have had complementary water in the rooms like most hotels do

Near the art museums park Comfortable beds Helpful friendly staff

No Complementary coffee for guests Everything was extra

The bed was incredible and the serve was great

Locations a bit far from the train station