Ines

The photo of the room

The photo represented 1 room in the whole hotel that had been refurbished the rest of the hotel was tired and dated The bar closed early and the 1 member of night staff would not allow access to the secure parking area Breakfast was poor for a 4 star hotel charging additional for eggs

The hotel is next to the metro station easy to get to the city center

The hotel is a bit old The room didn t have an iron and there was no a laundry room with the iron and ironing desk only service

Next to metro station any part of the city just 10 15 minutes away Quiet part of the city you can get a good nights sleep Quite good breakfast Even a standard room was spacious clean comfortable and nice looking

I had to haul my stash after check in all by myself don t know if this is normal in Italy or just an arrogance of the receptionist we refused suite for additional price he offered us The shower is not detachable The shower cabin was leaking water whenever you use it it gets very wet all over the bathroom

Staff in the breakfast room was disorganised breakfast was not well managed

The desk staff were friendly and helpful

The room deco was tired and it was difficult to open the windows to let in some fresh air The restaurant staff were unwelcoming and nothing like the desk staff The lifts are slow The management need to get involved and improve the standards Make sure the taxi from Malpensa doesn t cost you more than 150 Euros as I was overcharged by an extra 30 Euros

The room is spacious and comfortable and just a min walk from the metro station The breakfast is excellent Worth for the price

However it takes more than 10 metro stations to go there The worst thing is there is nothing around not even a proper restaurant for a meal

Convenient location close to the metro

Unpleasant experience as we wanted to extend the stay Prices offered were 50 higher than those found on Booking Very large breakfast room with many guests and without any window

Most receptionists have really bad attitudes Free wifi only 500mb a day Its sad booking com advertise them like this not all facilities listed by booking com is provided Photos are different from actual room Breakfast is just edible Superb breakfast review are fake or it is from people having their first croissant Rather have breakfast outside with the price It is a good room just feel cheated as advertises Not worth the money 2 star treatment for 4 star price 3 star accommodation go only if you are desperate

The staff were very friendly and welcoming and provided good information about transport to major attractions The hotel is bright and clean but just the same as other hotels of the same level nothing about the decor or facilities really stands out as exceptional The room was large as was the bathroom and the bed was very large and comfortable Whilst the hotel is close to a metro stop it is a long way from the centre of Milan we had a 30 minute transfer by bus from Malpensa to Central train station and then another 20 25 minute taxi drive to the hotel It was 15 20 min by Metro to Il Duomo

We had booked a triple room While the room was large and able to accommodate the extra bed it was obvious that this was a temporary arrangement of an extra bed in a double room rather than a permanent triple room It was adequate for a one night stay but would not have been satisfactory for longer than that

Room