Crown Hotel

Absolutely everything was perfect in the hotel no complaints at all If it had been a bit closer to the centre of London it would have got a perfect score as that s where we wanted to travel to during the day but that takes nothing away from how fantastic the hotel was we can t wait to stay again

The only real complaints were no clock available in our room and our complementary tea set had no tea or sugar ready for when we arrived Also a wider range of food would have been appreciated as there wasn t a lot of choice and this forced us to eat away from the hotel

We really enjoyed our stay at the hotel and if visiting London again would definitely look at booking again the train station is a 5 minute walk and takes approx 24 mins to get into London St Pancras

We were a little disappointed with the breakfast for the price we paid the food wasn t very hot and we were not offered tea or coffee

Lovely building very comfortable and clean room great breakfast

suggestion why not offer a shuttle service to Kilberrn underground station for that is the only fault with the hotel is that its a good mile away from nearest station

Bed was comfy and the rooms are a decent size with a large bathroom The pool was clean and a the perfect size for a swim and to relax in after a long day close to transport links into London just over 10mins walk from the nearest Tube Station On site car park is reasonably priced Gym was clean and well equipped for a typical hotel gym

Air conditioning was noisy rooms were not soundproof so could hear the tv and laughter in the next room We were not advised that we would need to book in advance for PanAsia restaurant and was turned away and told to come back an hour later

The breakfast was very good The bar meals were good value and liked the atmosphere in the bar pub I liked the location of the bus stop Great that there was a separate toaster and gluten free bread I am coeliac

I requested no feathers because of asthma before arrival but got feathers The public areas were very cold The main entrance doors were broken It was too far from town

I liked the pool and the bus stop in front of the door The room was spacious The lobby and the bar are really nice

The main problem is that the rooms on the street side on the ground floor are very noisy And that is main function of a hotel getting a good night of sleep

Everything I experienced in Clayton Crown Hotel is excellent Specially the rooms

Nothing

Friendly helpful staff Ideal location Good facilities

The communal areas were appealing

We were first given keys to a room that was dirty and not made up in use The staff gave us another room without an explanation for what had happened however offered us free breakfast in the morning

The location was good as it was well connected by underground and bus

The WiFi was always in On Off mode and never easily logged on It was the same breakfast everyday with no change in menu The water heater never worked and still I am fighting for my refund as promised by their manager in an official email Will never recommend it to anyone