Andina

Staff were very helpful especially those who were at the reception They even helped us to orginise the trip to Lake Como The hotel is a few minute walk to the metro which made transportation easy and cheap The breakfast was fine

We had a problem with the air con We called the reception for help The man arrived in 10 minutes after the call He was very pollite but he had no idea what the problem was He told us the air con would work in 5 minutes and will cool the room down However it didnt work After roughly 30 minutes try I eventually got it work

The staff were very professional and helpful especially Mia who served us breakfast each morning

Paying for the parking at the hotel

The room was clean and the service as you would expect The market took over the street in front of the hotel which was nice

Noisy room A woman next door or somewhere near kept us awake by whimpering for an hour which is of course not her fault but the poor soundproofing Once that was done the noise from the streets which continued for a long time till the morning came through very badly

The staff is fantastic at the reception facchini and waitress The breakfast is also good and tasty

It was my 3d time in this hotel but unfortunatelly the staff do not know how to say thanks to the client who choose their hotel again in Milano the choice of the hotel is huge I booked the room with King size bed When I made check in and entered in the room I found out bad suprises First of all instead of King size bed it was Queen size French bed which is much less in size Queen size bed usually counts as a single bed As the result my husband and I did not sleep well all the night because we were disturbing each other everytime we were moving By the standards of this hotel chain the second towel is situated in the wardrobe and it was not in the bathroom there was only 1 shampoo and other things for 1 person Thanks to the staff at the reception and facchino i received everything after 1 call Another suprise was waiting for me when I entered in the bathroom the bathroom was for the disable person When I tried to change the room the answer was we are sorry but we are fully booked I also work in the hotel and I know that the hotel can t give the guest a room of a lesser category In case of the overbooking it should be done the UPgrade not LOW grade we paid enough for it 104 00euro or the hotel should contact the guest to explain the situation and to find a compromise So unfortunatelly it was our last visit in this hotel

Great location There is a market outside hotel on Saturdays and Tuesdays selling bags shoes fruits clothes 3 5 minute walk to metro Friendly and helpful staff

The cooked breakfast was limited An iron in the room would have been welcomed

The hotel was beautiful and the staff were very friendly and helpful

The location of this hotel isn t great it s a trek to get to the centre of Milan and is a little too far out There is a market outside the hotel on a Saturday which leaves so much mess that they re cleaning into the night to get rid of all the rubbish and food on the floor The food available on the a la carte menu at the hotel was very limited

I liked the place personal was very kind As a plus was the terrace where you can have a breakfast

Room nice but the carpet could be changed already looked like dirty Bathroom nice but really really small and badly illuminated

The staff was very friendly and offered a great assistance Very clean Hotel

Friendly staff and lovely breakfast 4 block walk to Dumodossola station on new purple line makes this location more convenient

There was a very bad smell in our room but they were responsive and identified and fixed the problem Pillows are very flat Large market on the street on Saturday mornings is nice but set up starts early and is noisy

Close to metro station Gerusalame Great supermarket across the road Fantastic local market in the street outside the hotel tues and sat very clean friendly staff great breakfast

Hotel was very hot even though it was November it was mild outside No way to control bedroom temperature Very noisy traffic from street below Great to have a balcony on floor 6 but too noisy to leave door open and very difficult to sleep No tea and coffee maker in room Provided with put me up bed and thin mattress but changed quickly when complained 3 adults booked