Royal Garden Hotel

Excellent room and large bathroom couldn t fault this hotel

Poached eggs were fantastic

All good

Location

Staff not cooperative Called 3 times to get complimentary bottles of water which must be in the room upon arrival Not connect the phone if you called a wrong extension

Huge hotel lots of rooms and staff but thats what makes it a minus aswell Clean rooms good welcome and a free water everyday

Everything

Room wasn t ready at 2pm this was disappointing as we were going out

To be honest everything warm hospitality and the service was amazimg very helpful staff definitely i will be back again

Location is absolutely fantastic The hotel is located in the centre of Kensington next to the palace within walking distance of the underground and Hyde Park

We booked two rooms at the hotel Before arriving we were told that we could check in from 2pm When we arrived at the hotel at 1 45pm we were told that we could check in to one of the rooms but not the other We were then not allowed to check in to the second room until 4pm That meant that we were rushing to get to our performance in the afternoon I find it incredibly disappointing that the hotel does not offer wifi as part of the price of the room particularly as prices begin at around 210 a night How can this be justified

Excellent service excellent facilities and good all round experience

The WiFi was expensive and expires after 24 hours so really does not work well with typical checking checkout period gbp20 for 24 hours is simply too expensive and it was not impressive speed wise

Great food pleasant and professional staff that looked after every need

Big room Great bathroom