Panorama Hotel

Excellent view modern and stylish rooms

Nothing

Comfy bed very welcoming staff free beer in the fridge

Nothing really Was about 15 mins on the tram from Centraal but I knew that before I booked

Quiet clean great service parking

Access to the rooms is a bit of a maze through corridors and elevators but not really an issue

Difficult to navigate within the hotel The pillows could probably do part time job as a brick

Staff was helpful

Pillow wasn t good

Good location free parking The tram to citycenter is just outside the hotel Good wifi nice room Lot of choices for breakfast Nice and helpful staff

Nice spacy room with an amazing view Only 10 minutes transit to the city centre Very friendly and welcoming staff

No hot water in the morning due to a problem with the water supply Dirty seats in the hotel room

Location just outside the centre with good public transport

Room is too small I don t like their price policy You can t change your booking after five days in advance then they go down with their prices and make you a rediculous offer for a too pricey upgrade Entrance downstairs is not very stylish

The beds are extremely comfortable

We stayed in the family room which slept 4 people it was comfortable but freezing we were cold both nights the reception gave a blow heater to use for our last night which we didn t feel safe leaving on all night This is my second time staying here and I find the staff quite cold and unwelcoming I m a massive believe in customer service in any role you do and the front of house staff seem uninterested and unhelpful Customer service is key I simply can t stress this enough Maybe smile more to begin with

Good breakfast food even found some gluten free stuff Modern style

Convoluted hotel room layout You need to know beforehand the reception is on the 8 th floor of building and you need to go there first before descending to your room floor Shower is a disaster darling no bloody door or lip to stop water flooding whole bathroom If you re partner needs the loo after you ve had a shower she ll need to get her feet wet